PrivacyPolicy

1. Introduction

At Railside Storage Inc. ("we", "us", or "our"), we are committed to protecting the privacy and security of the personal information of our customers and visitors to our website, https://www.railsidestorage.com. This Privacy Policy describes how we collect, use, and disclose personal information in accordance with the Personal Information Protection Act (PIPA) of Alberta.

2. Information We Collect

We may collect personal information that you provide to us directly, including but not limited to:

• Contact information (name, address, phone number, email address).
• Identification information (government-issued ID numbers required for rental agreements).
• Payment information (credit card details, billing address).
• Unit access logs (gate codes used to enter and exit the facility).
• Video surveillance footage from our facility for security purposes.

3. How We Use Your Information

We use the collected information for purposes such as:

• Providing and managing your storage unit rental.
• Processing payments and managing your account.
• Ensuring the security of our facility, staff, and customers.
• Communicating with you regarding your account, facility updates, or marketing (with your consent).
• Complying with legal and regulatory requirements.

4. Disclosure of Information

We do not sell or rent your personal information to third parties. We may disclose your information to third-party service providers (such as payment processors or facility management software) who assist us in our operations. These providers are contractually obligated to protect your information and only use it for the purposes we specify. We may also disclose information if required by law or to protect our legal rights.

5. Security

We implement appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure data storage, encryption of payment data, and controlled access to our facility and digital systems.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete. To make such a request, please contact us using the information below.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.